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2026 Strategic Business Review

Fairbanks Community Food Bank
IT Partnership Review

A comprehensive review of your technology environment, security posture, and strategic IT roadmap — prepared by your Vicinity vCIO team.

Meeting Date September 2026
Period Covered 2025 – 2026
Account Manager Erika Baldiviez
Prepared By Vicinity vCIO Team
20
Total Users
17
Workstations
6
Servers
1
Technology Landscape

Fairbanks Community Food Bank operates as a nonprofit food distribution organization in Fairbanks, Alaska, relying on a hybrid on-premise and cloud IT environment to support daily distribution operations, financial stewardship, and donor/community communication. Nonprofits are frequently targeted by identity-based attacks due to smaller security teams and lean budgets, making identity protection and legacy system hygiene especially relevant this year.

1
Identity-Based Attacks on Nonprofits
The Trend

Credential theft and account takeover remain the leading attack vector against small and mid-sized nonprofits, who are often seen as lower-friction targets than larger commercial organizations.

What We're Doing

We've identified that multi-factor authentication isn't yet enforced for all users and are recommending this as a top-priority initiative this period (see Security Posture, Section 5).

2
Legacy Software Risk
The Trend

Unsupported software versions no longer receive security patches, making them an increasingly common entry point for attackers as vulnerabilities go permanently unfixed.

What We're Doing

We've flagged legacy QuickBooks Premier 2013 (desktop) and remnants of SQL Server 2012 for retirement or consolidation — details in Sections 4 and 5.

3
AI Adoption Without a Policy
The Trend

AI tools are showing up in the workplace faster than most organizations can write policy for them — often through free consumer apps staff install on their own, well before IT or leadership makes an intentional decision. Nonprofits handling donor and client data face real questions about what's safe to paste into an AI tool and what isn't.

What We're Doing

Microsoft Copilot is already installed on 14 of your 17 workstations, with no formal AI usage policy in place. We've helped other clients put together a short, plain-language AI policy staff can actually follow — covering what's okay to use AI for and what shouldn't be shared with it. We'd recommend the same here.

2
Business Alignment

How your IT environment supports Fairbanks Community Food Bank's core operations.

Business PriorityIT DependencyCurrent StatusNotes
Food distribution & inventory tracking PantrySoft, FCFP custom database (FFB-FAI-SQL2) Healthy Stable day-to-day operation; legacy SQL 2012 remnants flagged for cleanup
Financial management & donor reporting QuickBooks (Online + legacy desktop) Attention Legacy 2013 desktop version still in use alongside QuickBooks Online
Staff communication & collaboration Microsoft 365 (email, files, Teams) Healthy 20 active licensed users; all Business Premium licenses in use
Remote & multi-site access Client VPN, Meraki network Attention Identity/MFA gap affects overall access security — see Section 5
3
IT Health Snapshot
Environment Overview
Total Users
20
Active M365-licensed accounts
Workstations
17
9 past manufacturer warranty
Servers
6
2 physical hosts · 4 virtual
M365 Licenses
20
Business Premium (Nonprofit)
Health Indicators
AreaStatusDetails
Patch Management Current Servers and workstations managed and patched via RMM
Endpoint Protection Active SentinelOne healthy across all monitored devices, no gaps
Backup / BCDR Healthy Datto BCDR appliance + Datto SaaS Protection for M365
Identity / MFA At Risk MFA not yet enforced for all users
Network Healthy Meraki firewall, switch, and access points — current & supported
4
Application Inventory

Key business applications in use at Fairbanks Community Food Bank.

ApplicationPurposeVendor / PlatformNotes
QuickBooks Financial management & donor reporting Intuit Online + legacy 2013 desktop version still in use — recommend retiring the 2013 version
PantrySoft Food distribution & client tracking PantrySoft Core program management tool
FCFP Database Custom program tracking Custom-built, hosted on FFB-FAI-SQL2 Legacy SQL Server 2012 components remain installed alongside newer SQL tooling
Microsoft 365 Email, Office suite (Word, Excel, PowerPoint), files & collaboration Microsoft 20 active Business Premium licenses
Adobe Creative Cloud Design & media editing (Photoshop) Adobe Identified on at least one workstation
5
Security Posture
Security Stack
ControlSolutionStatus
Endpoint Detection & Response SentinelOne Active
Email Security Microsoft Defender for Office 365 (included in Business Premium) Active
Multi-Factor Authentication Microsoft Entra ID Attention
Backup / BCDR Datto BCDR Appliance + Datto SaaS Protection Active
Firewall / Network Security Meraki MX68 Active
Patch Management RMM-managed Active
Microsoft Secure Score Microsoft 365 Defender 73.37 / 100
Microsoft Secure Score
Current Score
73.37 / 100
207.64 of 283 points achieved
FFB Score73.37
Similar-size organizations46.75
Score by Category
Apps80.3%
Identity64%
Data0%
Above Industry Benchmark

Fairbanks Community Food Bank's score of 73.37 is above the average of 46.75 for similar-size organizations — a positive sign. The biggest opportunity is in Identity (64%).

A Note on Secure Score

Secure Score is based on Microsoft's native tooling only. Security controls such as SentinelOne EDR, Datto BCDR, and your Meraki firewall are not reflected — meaning your overall security posture is stronger than the number alone suggests.

Opportunity: Security Awareness Training

You don't currently have a formal security awareness training program in place for staff. Since identity-based attacks (phishing, credential theft) are the leading threat facing nonprofits your size, ongoing staff training is one of the highest-value additions you could make — it directly reinforces the MFA and identity work already underway.

Key Findings
  • Multi-factor authentication is not enforced for all users — the top-scoring opportunity Microsoft identifies (+3.18% Secure Score impact), and our top security recommendation this period.
  • Legacy SQL Server 2012 components remain installed on FFB-FAI-AD2 alongside newer SQL tooling — past end-of-life and worth reviewing for cleanup.
  • QuickBooks Premier 2013 (desktop) is still installed alongside QuickBooks Online — past end-of-life and no longer receives security updates.
  • 25 disabled staff accounts remain in the Microsoft 365 directory — worth a periodic review to confirm proper offboarding.
  • No formal security awareness training program is currently in place for staff.
Open Security Gaps
  • MFA Enforcement — Multi-factor authentication is not required for all user accounts, leaving identity as the primary exposure area.
  • Legacy Software — QuickBooks 2013 desktop and SQL Server 2012 remnants are unsupported and no longer receive security patches.
  • Security Awareness Training — Not currently in place; recommended as a proactive addition.
6
Recommended Initiatives

Strategic IT projects and improvements recommended for Fairbanks Community Food Bank in the coming period.

InitiativePriorityTimelineRationale
Enforce MFA for all users High Next 30–60 days Closes the largest identity security gap; highest Secure Score impact
Renew Meraki network hardware licensing Medium Before November 2026 Firewall, switch, and access point licensing renews November 3, 2026
Retire legacy QuickBooks 2013 desktop & SQL Server 2012 remnants Medium Next 2–3 months Unsupported software no longer receives security patches
Phased workstation replacement (9 out-of-warranty devices) Medium Next fiscal cycle Avoids reactive, unbudgeted replacement purchases
Implement security awareness training Medium Next quarter No formal program in place; reduces risk from phishing & credential theft, the leading threat to nonprofits
Microsoft 365 directory cleanup (disabled & duplicate accounts) Low Ongoing Reduces attack surface and administrative overhead
7
Budget & Value
Monthly Managed Services
$3,030.79 / mo
Covers managed services & Microsoft licensing
Meraki Renewal Estimate
~$1,798 (1-yr)
~$4,046 for 3-yr term
Meraki License Renewal Cost Estimate

Cisco list / MSRP pricing — actual pricing may vary.

License1-Year3-Year
MX68 Advanced Security (x1)$735.57$1,654.77
MS120-48LP Enterprise (x1)$259.91$585.04
MR Enterprise (x4 APs)$802.80 ($200.70 ea)$1,806.32 ($451.58 ea)
Total~$1,798~$4,046
Value Delivered
  • Proactive monitoring and patching across all 23 managed devices via RMM.
  • Datto BCDR and SaaS Protection actively safeguarding server and Microsoft 365 data.
  • Meraki-managed network delivering stable, centrally managed connectivity across the office.
  • SentinelOne endpoint protection reporting healthy status fleet-wide, with no gaps identified.
Upcoming Budget Considerations
  • Meraki network hardware licensing (firewall, switch, and access points) renews November 3, 2026 — see cost estimate above.
  • Phased workstation replacement budget for the 9 devices currently past warranty.
  • Potential costs associated with retiring legacy QuickBooks 2013 and SQL Server 2012, pending confirmation of migration status.
8
Goals & Priorities
Active IT Goals
Goal
Target
Progress
Enforce MFA organization-wide
100% of active users
Action Required
Retire legacy QuickBooks 2013 & SQL Server 2012
Fully decommissioned
Not Started
Renew Meraki network hardware licensing
Renewed before Nov 3, 2026
In Progress
Where We're Headed
  • Strengthening identity security as the top priority, closing the gap Microsoft Secure Score consistently flags.
  • Consolidating legacy systems (QuickBooks 2013, SQL Server 2012) to reduce unsupported-software risk.
  • Keeping infrastructure investments proactive rather than reactive — starting with the Meraki network licensing renewal this fall.
9
Next Steps
Action Item
Due
Confirm MFA enforcement rollout plan
Before End of Year 2026
Decide on Meraki network licensing renewal
Before Nov 2026
Confirm QuickBooks Online migration status
TBD
Review and clean up disabled/duplicate Microsoft 365 accounts
TBD
Schedule next SBR
TBD

Thank you, Fairbanks Community Food Bank.

We appreciate the trust you place in Vicinity to support your business. Our commitment is to keep your IT reliable, your data secure, and your team focused on what matters most.

Questions? Reach us anytime at support@vicinity.team  ·  (866) 520-6414